When Will I Be Charged For My Order?
Once your order has been placed online or via the telephone, we will charge your card for any items that are in stock. Any items on your order are which are not currently in stock but due in at a later date will only be charged once stock has been received and made available. Once payment has been taken, your goods will be dispatched via the selected delivery service.
Whilst every possible step is taken to ensure stock accuracy, if we sell any product which is subsequently found to be out of stock, we will process a refund to your card and advise you accordingly.
What Payment Methods Does Cath Kidston Accept?
Through Mail Order we will accept postal orders and cheques when sent to us with your order form. Please note your order will not be dispatched until the cheque has been cleared, and we ask that you allow up to ten working days for this process.
We accept all major credit cards via the Web and Mail Order:
VISA, MasterCard, Visa Delta, Solo, American Express and Maestro debit cards.
Credit Card Validation: MasterCard SecureCode
Cath Kidston is working together with MasterCard to offer you a safer shopping experience when using your Maestro card online.
MasterCard SecureCode follows the same principles as Chip and Pin, by helping to protect your card against unauthorised use when you shop via the Internet.
If your bank or card issuer is already a part of this scheme, then you might have already noticed the Verified by Visa or MasterCard SecureCode page appear when you made a purchase with a participating retailer on the Internet.
If your bank is yet to introduce this security measure then the following information will explain how it works and the added protection benefits of registering.
Online Protection Benefits
* Shop online with added security and peace of mind.
* Your personal password is linked to your card only, and not to your computer.
* This security scheme will help to prevent unauthorised purchases.
How It Works?
When you reach the checkout process at Cath Kidston.com (or any participating retailer) you will have the opportunity to register for either Verified by Visa or MasterCard SecureCode. Simply sign-up for the service following the online instructions that are linked directly to your card issuer, set up your new personal password once your card issuer has confirmed your identity, and continue shopping.
This is a one-off registration process, so you will be able to use the same password for all future purchases you make with participating retailers.
Alternatively you can contact your bank directly to register, or visit Verified by Visa or MasterCard SecureCode for more information.
http://www.mastercard.com/us/personal/en/cardholderservices/securecode/index.html
http://www.visaeurope.com/merchant/handlingvisapayments/cardnotpresent/verifiedbyvisa.jsp
Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.
Fraud Protection
.
If false or inaccurate information is provided and fraud is identified, details will be passed on to the fraud prevention agencies.
Law enforcement agencies may have access to and use this information.
Will I Be Charged VAT?
We charge VAT to deliveries going to countries in the European Economic Community (EEC see below).
We do not charge VAT to deliveries going to countries outside the EEC.
EEC Member States subject to VAT are:
Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France (including Monaco)
Germany
Greece
Hungary
Ireland
Italy
Latvia
Luxembourg
Malta
Netherlands
Poland
Portugal (including the Axores and Madeira)
Romania
Slovakia
Spain (including the Balearic Islands)
Sweden
United Kingdom and the Isle of Man
There are territories of the above Member states, which are not subject to VAT:
Andorra
Jersey
Guernsey
The Aland Islands
The Republic of San Marino
the Canary Islands, Ceuta and Melilla (Spain)
The overseas departments of France ( Guadeloupe, Martinique, Reunion, St. Pierre and Miquelon and French Guiana
Mount Athos (Greece)
Vatican City
Gibraltar
The Faroe Islands and Greenland (Denmark)
Busingen and the Isle of Heligoland (Germany)
Livingo and Campione dItalia and the Italian waters of Lake Lugano (Italy)
VAT Rate
All prices on the site are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT). The current rate of VAT is 17.5%.
If your order is being dispatched outside of the European Community (EC) then your sales tax will be zero. If your order is being sent to a member state of the EC then your invoice will include VAT at 17.5%.
Will there Be Additional Duties And Taxes Payable On My Purchase?
You will be liable for all duties or levies payable at any foreign port as a result of delivery of goods to countries outside of the United Kingdom.
Please check before placing your order as you shall not be entitled to cancel your order on the basis of unforeseen duties or levies.
