Counterfeiting
At Cath Kidston, we are totally committed to providing our customers with products of the highest quality. Each and every product is developed in-house to reflect our unique style and stay in keeping with our ethos. However, as our business has grown we have begun to see the emergence of counterfeit Cath Kidston products in the marketplace.
What are they?
These are items that are designed to imitate original Cath Kidston products; they may look very similar in appearance, and may even bear the Cath Kidston trademarks. However, they are often of inferior quality and they are not approved by us. These products are illegal; they are manufactured and sold by criminal gangs.
What is our policy on counterfeit products?
We are committed to the fight against counterfeits in order to protect our customers and our brand. We have a Brand Protection team dedicated to carrying out proactive research and working closely with Customs and Law Enforcement Authorities throughout the world, aiming to identify and remove these products from the marketplace. We are keen to demonstrate that we will not tolerate counterfeiting, and will actively take legal action against infringers. We are also working to remove unauthorised websites and auction site listings.
How can you avoid purchasing counterfeit products?
Please be aware that genuine Cath Kidston products can only be purchased:
- At one of our shops – click here for the full store list
- Online at www.cathkidston.com, www.cathkidstonusa.com and www.cathkidston.jp
- Through our mail order team on 08450 262 440
- From one of our authorised retailers
If you do see Cath Kidston products for sale on other websites and auction sites we cannot guarantee that these are genuine products. If you have any doubt about the legitimacy of a Cath Kidston product, please get in touch and we will be happy to advise you.
How you can help the fight against counterfeiting
As Cath Kidston customers you know our brand better than anybody. If you have any information about potential counterfeit Cath Kidston products we would really appreciate you getting in touch. Please email us at: brandprotection@cathkidston.co.uk so we can carry out further investigations.
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